Policies & FAQs
At Park Lawn Dental, we want your visit to go as comfortably and smoothly as possible. Read below to become familiar with our office policies.
At Park Lawn Dental, payment is due in full at the end of each appointment. We accept the following methods of payment:
- Certified cheque
For the convenience of our patients, we will be pleased to file all insurance estimates and claims directly on your behalf.
We are pleased to provide you with a courtesy call to remind you of your upcoming appointments.
Missed Appointment Policy
When cancelling or rescheduling your appointment, we require two full business days notice (not including Friday or weekends).
We understand that sometimes there are situations beyond your control which may cause you to miss an appointment. Therefore, as a courtesy, there will be no charge for your first missed appointment without two business days notice.
However, for subsequent occurrences, a fee of $50.00 will be charged to your account.
The Personal Health Information Protection Act, 2004 (PHIPA) came into effect on November 1, 2004, and governs the collection, use, and disclosure of Personal Health Information within Ontario’s health care system, and the Personal Information Protection and Electronic Documents Act, which came into effect in 2001, governs Personal Information other than Personal Health Information.
For a complete overview of our Privacy and Anti-Spam Code, click here.
Is parking available at Park Lawn Dental?
Yes, there is metered parking on Smithfield Drive. There is also parking available throughout the neighbourhood to the north of our office.
How much notice is required to cancel my appointment?
We require two full business days notice to cancel appointments (not including Fridays or weekends!).
Do you provide implant services?
Yes! Dr. Yim places implants, from start to finish. For more information, please refer to our implant dentistry section or contact our helpful team for more information.
Will I be able to eat directly after my appointment?
It depends on the type of appointment.
You can eat right after most appointments. If you have received fluoride, you will need to wait to eat or drink for 30 minutes following your appointment.
If you have had local anaesthetic, and are still feeling 'frozen', please be careful not to bite your lip, tongue, or cheek, and please be aware of the temperature of your liquids.On average, most patients will feel frozen for two hours after an appointment.